• October 2018
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Are privacy policies, FAQs and Terms of Service required by law for web sites?

Terms of Service (ToS) and FAQs are not required, but Privacy Policies are. ToS are intended to protect your customers’ privacy, reduce your exposure to liability, shield your intellectual property, inform about limitations and warranties, and disclose conflict resolution procedures. You need ToS that are specifically tailored to your business so the use of an online boilerplate provider is not recommended. Having a FAQ section on your site an easy way for companies to communicate answers to questions that often show up in their customer service inbox.

As I mentioned, Privacy Policies are legally required. Thus, you must execute and enforce your Privacy Policy in order to protect customer information. The privacy statement needs to specify how you’re going to protect the privacy of a customer’s data (including information stored in data logs), and how you will respond in the event of a breach of security. A failure to adhere to your Privacy Policy can open your business up to damaging legal liability.

If you’re looking for a fast and affordable way to get those custom drafted by experienced startup attorneys, then have a look at LawTrades. After answering a few questions (<2 mins) you’ll receive a fixed-fee price quote and be connected to the best available attorney. We’ve processed countless sets of Terms of Service and Privacy Policies for founders. Hope you get to check it out and feel free to message me with any other questions you have on ToS, FAQs, or Privacy Policies.

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