How do I write a warning to a client that does not pay for services provided in a strong way without being perceived as threatening?

There is no easy way to write a collection letter demanding payment, but there are some best practices to keep in mind. The letter should clearly state the following:

  • How much the client owes
  • How late the payment is and if any late penalties are being applied under the contract
  • When the payment is due (typically upon receipt at this point)
  • How the client can make the payment – call, online, credit card, etc.
  • What happens if the client doesn’t pay — i.e. turned over to collections agency, reported to credit bureaus, legal collections actions will be taken that may result in a judgement, wage garnishment, etc.

It is important that these letters be fact-based and neutral. While having a client skip out on a bill can bring up emotions, those need to be left out of the collection process.

If you’re not comfortable sending this type of a collection letter yourself, often a letter from an attorney’s office can yield results or at least get the payment conversation going with the delinquent client. LawTrades can connect you with one of our experienced business attorneys for a free 20 minute consultation to discuss how they can assist you with resolving these types of matters. If you choose to work with them, all work is done at an affordable flat rate.