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LEGAL OPERATIONS: the most in-demand position in legal. But what is it? And how can paralegals transfer into this world? We chatted with three legal pros who've become forces to reckon with in the field of operations.
Hear from Carl Morrison, Director of Legal Ops @ MGM Sports International, Deisha Vazquez, Director of Legal Ops @ Benevis, and Tom Stephenson, Director of Legal Ops @ Credit Karma as they show us what exactly legal ops is, its unique value-add, and how they made the career transition themselves.
AI is no longer experimental for legal teams; it is quietly reshaping how high‑performing departments deliver advice, manage risk, and prove value to the business. This session is a candid, practitioner‑level look inside the legal teams at Google, Reddit, and Zapier, focused on what they are actually doing with AI today.Each speaker will run a structured show‑and‑tell of their AI workflows: how they scoped the use case, what the stack looks like (models, agents, automations), how they stress‑tested it, and what success looked like. You will see both the upside and the constraints.
You'll learn:
• How top legal teams are using AI to streamline legal work
• A live “show and tell” of real AI workflows in legal
• Actionable strategies to scale AI adoption in your legal department
Host
Speakers

Tom Stephenson


Deisha Vazquez


Carl Morrison


Matt Margolis
Head of Legal & Community


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