📺 Event Replay-First-Time GC: What you need to know


Legal Operations
Industry Insights

Are you a first-time GC, or looking to move your career in house? We get it, the struggle is real!

Here’s a replay of our first ever 'Ask the Expert', where Hank Greenberg shared his thoughts on what you need to know as a first-time GC.

Key Takeaways:

  • Set & drive your own goals
  • Build and promote integrity & trust
  • Redirect legal outputs as inputs
  • Be more than just a lawyer
  • Be willing to put your name on everything
  • Keep things simple, yet be ready to answer tough questions
  • Find & maintain your voice as a leader

Meet the Presenters:

  • Host: Raad Ahmed
  • CEO & Co-founder at Lawtrades, giving busy GC’s the superpower to do more, with less
  • Presenter: Hank Greenberg
  • General Counsel at Oscar Health, a health company utilizing technology, design, and data to humanize health care.

What To Expect:


  • How to build a model to do the GC job: common ideas, skills, principles  
  • Work-in-progress
  • There is no one size fits all
  • Success can and will look different

Design your Agenda:


  • Agenda is what differentiates a lawyer from a GC
  • Budget resources across the team
  • Understand where your priorities lie
  • Deploy your agenda as a leader
  • Set your own workflow
  • Understand risk according to company framework
  • Use your voice to catalyze action

Understand the Business:


  • Grasp full bounds of risk
  • GC has to understand the operations and strategic goals of the company
  • Know the market - how it works, and what it does
  • Share knowledge with lawyers working with you
  • Legal analysis as an input, rather than an output
  • Forces you to strategize market risk
  • Starting point for guidance to client

Handling C-Suite:


  • Build credibility
  • CEO and CFO should see you as a trustworthy person
  • Convey pertinent issues to clients so as to minimize work they have to do
  • Clients do not need to know or understand the intricacies of law
  • You can’t be a one-stop-shop for everything
  • It is okay to admit you do not know an answer
  • Make sure to circle back when you find answers

Be a Paid Skeptic:


  • Test other’s ideas and conclusions
  • Do not rely wholesale on advice without testing it yourself
  • Play the role of CEO or CFO
  • Be ready to face the rigor of underlying assumptions
  • You are an expert of your client
  • Trust your legal team, stop comparing to strategies of competitors

Find Your Voice:


  • You are not just another lawyer
  • Recognize the immense power and authority you hold
  • Wield power in a responsible way
  • Build your own integrity, promote your confidence
  • Set rules for behavior
  • Form a list of values you adhere to every single day
  • Be direct, use analysis as an input
  • Do not need to deploy rationale for everything
  • Utilize concise (yes or no) answers
  • Develop a simple style of communication
  • Be ready to explain pertinent answers
  • “Spoon feed” info by utilizing layman’s terms