01

Technology & systems implementation

Select and implement tools around the way your legal team works.

  • Support contract management, matter management, and e-discovery systems.
  • Coordinate tool selection with internal privacy and security requirements.
02

Financial management

Give legal spending a practical structure for planning and oversight.

  • Develop budgets, track expenses, and plan resource allocation.
  • Manage legal-service and technology vendors and their contracts.
03

Process improvement

Turn recurring legal work into clearer, more consistent workflows.

  • Identify bottlenecks and improve existing processes.
  • Standardize routine tasks with the people who use those workflows.
04

Compliance & risk management

Help legal teams put their policies and risk-management processes into practice.

  • Develop and implement internal procedures with legal stakeholders.
  • Support risk assessments and track the resulting operational actions.
05

Project management

Coordinate the people, milestones, and resources behind legal projects.

  • Plan timelines and coordinate work across legal teams.
  • Support due-diligence and integration workflows for transactions.
06

Knowledge management

Organize legal information so teams can find, use, and share it.

  • Set up document storage, organization, and retrieval systems.
  • Evaluate research platforms and support knowledge sharing.
07

Talent management

Support the hiring, onboarding, and development of the legal team.

  • Coordinate recruitment and onboarding processes.
  • Develop training and professional-development programs.
08

Metrics & analytics

Make legal operations data useful for planning and decisions.

  • Define and track key performance indicators.
  • Analyze operational trends and build reporting for the team.
09

Alternative service delivery

Evaluate how external providers and contract professionals fit the team's workload.

  • Assess and implement legal process outsourcing arrangements.
  • Manage contract staffing relationships for projects and changing workloads.
10

Ethics & compliance programs

Support the day-to-day operation of the legal department's ethics and compliance programs.

  • Help implement codes of conduct and internal guidelines.
  • Organize compliance training for legal staff.
From need to engagement

Bring the context.
Discuss the fit.

  1. Describe the work

    Outline the matter, priorities, timing and kind of experience your team needs.

  2. Review the experience

    Discuss relevant background and how the professional would work with your team.

  3. Agree on the scope

    Review responsibilities and engagement terms before deciding how to proceed.

Before you get started

A few useful
hiring questions.

Can we hire for an ongoing legal operations need?

Describe whether you need a defined project or ongoing support, such as maintaining reporting or improving workflows over time. Discuss the scope and working arrangement with the professional before starting.

What should we include in a legal operations brief?

Identify the operational work you need: technology implementation, financial management, process improvement, or compliance support. Discuss deliverables, responsibilities, and billing before the engagement begins. Legal operations support does not necessarily include legal advice.

How do we start finding a legal operations professional?

Start the company hiring flow and describe your systems, workflows, or other operational needs. When reviewing a professional, consider experience relevant to your project and discuss the working scope together.

The next step

Start with the work
your team needs.

Find legal operations professionals for the scope you have in mind.

Get started