A Conversation with OpenAI on Innovation in the Legal Industry

Whatever industry you work in, you can't escape AI. Our co-founder Ashish Walia is obsessed with it and uses different tools every single day. That's why he was so excited to sit down with Ashley Pantuliano (AGC, OpenAI) to discuss how AI will transform the legal industry.

In this event we cover:

  • What it’s like working at a company with over 20 million monthly users
  • How the OpenAI legal team use AI
  • Concerns around privacy and liability
  • What’s next in AI?

What is OpenAI?

  • 03:29 OpenAI was founded as an AI research organization in 2015 with a mission to create artificial general intelligence that benefits all of humanity.
  • 04:10 It's still governed by a non-profit organization today with a capped profit structure which helps them stay true to their mission.

How Does Chat GPT Work?

  • 04:49 ChatGPT uses AI to generate human-like text that prioritizes safe and beneficial AI development over returns. It is built on OpenAI's large language model called GPT (Generative Pre-trained Transformer). It’s basically fancy autocomplete that suggests words based on what it has learned from large amounts of text data from the public internet
  • 07:40 It predicts the next most likely word in a sentence by adjusting its weighted numbers slightly. After processing texts over time, it will learn which words are more likely to come after certain phrases or sentences.

Impact on Legal Industry

  • 08:17  AI models like GPT will not eliminate lawyers or paralegals but rather make them more efficient.
  • 08:54 AI models will be useful for natural language tasks like document summarization, customer support, content generation,  reviewing contracts and flagging terms that are against internal policy. It can also help with e-discovery by taking out human error from the equation.

Privacy and Security Concerns

  • 15:31 Users can ppt-out of training on user data if you're a lawyer using it for your legal work for clients. For legal tools built on APIs, there's a 30-day retention period for data. Ensure that whatever data you're putting in there is compliant with existing privacy laws.
  • 17:14 Copyright is another consideration as some jurisdictions don't recognize AI as the author in terms of copyright.
  • 17:34 Liability is also a concern, especially regarding malpractice liability. Who's responsible? Does your professional liability insurance cover that?

The Future of OpenAI

  • 20:59 OpenAI's mission is to achieve artificial general intelligence. The models are improving in quality with each iteration, reducing inaccuracies and improving their ability to answer questions and provide information. There is a lot of work that needs to be done in terms of safety mechanisms, but achieving artificial general intelligence would be very exciting.

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